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SolutionAI Email Triager

Never Miss an Important Email Again With AI Email Triage

Automatically categorize, prioritize, draft responses, and route incoming emails to the right person - turning your inbox into an organized workflow.

Starts in shadow mode Approval stays yours
CORA run
Shadow mode

Intelligent Categorization

Grounded in company memory

Priority Scoring

Grounded in company memory

Auto-Draft Responses

Grounded in company memory

Meaningful actions wait for approval

80%

Time saved on email

<5min

Response time

95%

Routing accuracy

2hrs

Saved per day

The friction

The work is already there. The handoffs are the problem.

  • Professionals spend 28% of their workday managing email
  • Important emails get buried under low-priority messages
  • Response time for customer emails averages 12+ hours
  • Shared inboxes create confusion about ownership and status
  • Manual email routing wastes hours of administrative time daily

CORA’s approach

Our AI Email Triager reads, categorizes, prioritizes, and routes every email - drafting responses for routine messages and escalating urgent items instantly.
Governed memory, scoped access, approval gates, and a clear activity history are part of the system from day one.

Inside the system

The pieces that make it useful.

Designed around the way your company already operates, not a blank automation canvas.

Intelligent Categorization
Automatically classify emails by type, urgency, topic, and required action.
Priority Scoring
Score emails based on sender importance, content urgency, and business impact.
Auto-Draft Responses
Generate context-aware draft responses for routine emails ready for one-click sending.
Smart Routing
Route emails to the right team member based on content, expertise, and workload.
Follow-Up Tracking
Track response times and flag emails that need follow-up before deadlines.
Sentiment Detection
Identify upset or urgent senders and escalate immediately.

Where it lands

Built for the work behind the headline.

Start with one narrow outcome. CORA keeps the context, routes the work, and shows exactly what happened.

01

Shared Inbox Management

Organize and route emails from info@, support@, and sales@ inboxes automatically.

02

Executive Email Management

Triage executive inboxes, draft responses, and surface only what needs attention.

03

Customer Email Response

Draft and send responses to routine customer inquiries automatically.

04

Vendor Communication

Process vendor emails, extract invoice data, and route to appropriate departments.

Before we start

Questions worth asking.

Is my email data secure?

Yes. We use enterprise-grade encryption in transit and at rest. We are SOC 2 compliant and never use your email data to train models for other customers.

Can it handle multiple email accounts?

Yes. You can connect unlimited personal and shared inboxes. Each can have its own categorization rules and routing logic.

How does it learn my preferences?

The AI learns from your past email actions - how you categorize, respond, and prioritize. It continuously improves based on your corrections and feedback.

Will it send emails without my approval?

By default, the AI drafts responses for your review. You can enable auto-send for specific categories once you are confident in the quality.

Next move

Make this the work CORA owns.

Start with one useful run. CORA learns the context, proposes the work, and keeps you in control.